Shipping policy
We deliver luxury to your door — wherever you are in the world.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Delivery Times
| Region | Standard Shipping | Estimated Delivery |
|---|---|---|
| Qatar & GCC | Free on orders over $50 | 3–5 business days |
| Middle East | Free on orders over $50 | 5–7 business days |
| Europe & UK | Free on orders over $50 | 7–14 business days |
| USA & Canada | Free on orders over $50 | 7–14 business days |
| Rest of World | Free on orders over $50 | 10–21 business days |
Orders below $50 may incur a standard shipping fee calculated at checkout.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order at any time via our Track Order page.
Customs & Duties International orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at support@houseofayeshayu.com and we will investigate promptly.